An integrated approach to managing reverse logistics
Presenter(s) Mike Bernon, University of Cranfield & Pr. John Cullen, University of Sheffield
Seminar type Open Seminar Series
Date and time 30/11/2006
This paper is based on a Department for Transport funded project. The main focus of the paper is on the management of product returns by UK retailers. It addresses the failure of retail logistics to integrate reverse logistics processes which must present a significant opportunity.